Frequently Asked Questions

Here are some answers to questions you might have, and we hope they’re useful. However, if you can’t find the information you need, please do get in touch and we’ll do our best to help.

Can we book with confidence?

How much is the deposit, and when is the final payment due?

Can we pay with a credit card or Paypal?

What other payment methods can we use?

What's included in your prices?

What are the arrival and departure times?

Can we arrive earlier?

What happens if we need to arrive late?

Do you live on site?

Do you have any facilities for disabled guests?

Are your cottages suitable for children?

Do you provide internet access?

Is there a telephone, and what mobile networks have a signal?

I want to bring my dog. What facilities are there, and how many do you allow?

Where can we sit outside?

Do you have a private water supply?

Do you have car parking?

What public transport is there?

Where do we get our shopping?

Can I get groceries delivered?

What if we don't want to cook?

Are you on any of the giant listing sites such as HomeAway?

Can we find reviews of your accommodation on Trip Advisor?