These are files with useful information that you might want to look at before completing your booking, or before you arrive. They’ll open in a new window in a pdf format, so they’re easy to print off if you want to using your browser’s Print function.
Some email services, especially hotmail, outlook and gmail, have a habit of discarding emails with attachments, but without notifying the sender or intended recipient. We prefer to send the information here when we respond to booking requests, but it causes problems when the emails are never received and the guest thinks we can’t be bothered to respond; we know some owners don’t always respond if they’re full, but we do. So for replies using email services that we know can be unreliable, we direct people to this page instead of sending attachments.